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Iland Lures Terms and Conditions



These Terms & Conditions apply to all orders placed with Tournament Tackle Traders (CC).

Please note the importance of reading our purchasing terms and conditions carefully. Under South African law they affect your consumer rights and liabilities. By proceeding with your order, you accept these terms and conditions and indicate that you agree to them and therefore may purchase products from Tournament Tackle Traders (CC).

Detailed Description of Goods and Services



www.ilandlures.co.za is an online salt water lure shop & web portal site that sells Iland Lures to Tackle and Bait Dealers and the public, within the RSA and the rest of Africa.

Order Processing



The status of your order will be confirmed via email.

All Iland Lure prices quoted on our website exclude VAT. Iland Lure purchases for international delivery will not be charged VAT. The prices of our products, as indicated on the website, are subject to Rand/US Dollar exchange rates and excludes postage fees (for RSA clients) and shipping and/or postage fees from the RSA to such a country (for non RSA clients).

Availability



We will endeavour to obtain the Iland Lures you are looking for, however this will be subject to availability. Sometimes we may be out of stock of certain of our Iland Lures. Should this happen, we will contact you to suggest an alternative lure at a price nearest to your request. If you do not wish to accept our alternative suggestion, we will be able to ship/post to you the lures we have in stock, whilst ensuring that you are only charged for the lures that had been shipped to you.

Subject to availability and receipt of proof of payment, your order will be shipped/posted to the delivery address, confirmed by you upon checkout.

Delivery



All deliveries within South Africa are by Postal Services to the delivery address, confirmed by you upon checkout. When your order is delivered a signature must be obtained. Should you not be available to take receipt of your order a note will be left requiring you to contact the Postal Services, in order to make the necessary arrangements to obtain your order.

You are required to report any breakages and/or shortages to Tournament Tackle Traders (CC).within 24 hours of receipt of your order, preferably by email ( sales@ilandlure.co.za ). Please remember to use your order number as reference.

Insurance: Goods are only insured up to the point of delivery and obtaining a signature.

Shipping and Postage



Shipping/postage fees include packaging.

Orders are delivered to the delivery address, confirmed by you upon checkout.

Please note that during Christmas & Easter season, delays can be experienced due to increased freight volumes & public holidays

You are required to indicate the postal code of your delivery address upon checkout.

Customs: International Shipping (Non RSA Clients)



Please note that all international deliveries are subject to the import and custom laws, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Tournament Tackle Traders (CC) cannot be held responsible if a parcel or item is detained or confiscated due to these laws. Additionally, when ordering from Tournament Tackle Traders (CC), you are considered to be an importer of Iland Lures and must comply with all laws and regulations of that country in which you are receiving the goods.

Please contact us for alternative shipping methods, if necessary.

Your international order will be accompanied by a commercial invoice and all relevant other documentation, which will clearly list the value of your order and the contents thereof. It is essential to specify the correct value of your order, as customs in receiving countries are sensitive to the correct values of the products/order, and there are many sources for them to confirm these values.

Delivery



Delivery willl depend on the postage/shipping method, as approved by you on your quotation, pertaining to your order.

Returns Policy



Customer satisfaction is our main priority.

If you purchase Iland Lures from us and for any valid reason you are dissatisfied with the quality of our product, Tournament Tackle Traders (CC) will endeavour to refund or replace the Iland Lure. Please ensure to inform us in writing of your dissatisfaction, within 14 days of receipt of your order, otherwise you will be deemed to have accepted the goods.

If you have not received the correct order, without any prior notification from us, we will be happy to exchange your order or refund the original amount charged, provided the order are returned to Tournament Tackle Traders (CC) in its original condition.

If an order is returned or cancelled - the shipping/postage fees incurred when returning it to Tournament Tackle Traders (CC) must be absorbed by you. However if the order is found to be faulty, Tournament Tackle Traders (CC) will pay the shipment/postage fees in respect of returns or resends.

Please note that we will not exchange or refund any Iland Lures that are not to your personal preference. You are welcome to contact us and enquire about our Lures, prior to you placing your order with us.

Privacy



We understand the importance of privacy and security. We are committed to protecting the information we collect from you and guarantee that it will only be used for purposes of processing your order and providing you with services you request from us. Under no circumstances will your personal data be made available to any organisation or third party. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

Payment Options Accepted



Payment can be made via internet transferes or bank deposits into the bank account of Tournament Tackle Traders (CC), as will be reflected on your quotation/invoice. Cash deposits will only be acceptable if you carry the cash deposit fees.

Merchant Outlet Country and Transaction Currency



The merchant outlet country at the time of presenting payment options to the purchaser is South Africa. Transaction currency is ZAR (South African Rand).

Country Of Domicile



This website is governed by the laws of South Africa and Tournament Tackle Traders (CC) choose the address indicated on this website at "Contact Us" as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the terms and conditions will not be affected and will therefore remain valid and enforceable by South African law.

Variation



Tournament Tackle Traders (CC) may, at its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information



This website is run by Tournament Tackle Traders (CC) based in Pretoria, South Africa, with registration number 2007/174587/23, Importers Code 20626364, VAT number 4020241594 Close Corporation.